Salary: £38,004.29 per annum + up to £1,328 in call-out payments
Hours: 40 hours per week
Contract: Permanent
Location: Black Country & Birmingham
Make a real difference where it matters most
We’re looking for a number of skilled Multi-Trade Operatives to join Black Country Homeforce, our in-house maintenance team delivering essential repairs, improvements and safety work to our customers’ homes, all within a local area.
This isn’t just about fixing properties — it’s about improving lives. From adapting homes for customers with additional needs, to delivering high-quality repairs and fire safety upgrades, the work you do will have a direct and lasting impact.
If you take pride in doing the job right, care about our residents, and want to be part of a team that delivers on its promises — we want to hear from you.
Why BCHG?
Working at BCHG is different from working in a large, highly complex national provider. Here’s why many people choose us – and stay:
- We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. This means you are never far from your next job.
- Our homes are well maintained and of good quality, supported by a strong commitment to building safety as our number one priority.
- Be more than just a number – your voice is heard, and your work makes a visible difference
- Closer working relationships – work directly with colleagues and leaders who know you and value your input.
- We are rooted in the Black Country – for the Black Country, by the Black Country – and proud of our social purpose
You’ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data‑led decision making and long‑term financial resilience.
What you’ll be doing
You’ll take ownership of your work and play a key role in delivering a reliable, high-quality service:
- Carrying out a wide range of repairs and maintenance in line with your core trade and supporting across other trades where needed
- Managing your own workload effectively to meet agreed standards and timescales
- Completing work right first time wherever possible — with a focus on quality and resident satisfaction
- Selecting and using the right materials to ensure durable, high-standard finishes
- Working safely at all times, completing risk assessments and following all policies and procedures
- Supporting our out-of-hours emergency service on a rota basis (additional payments)
What we’re looking for
We’re looking for someone who brings both technical skill and the right mindset:
- NVQ Level 2 / City & Guilds in a recognised trade
- Experience working in both tenanted and owner-occupied homes
- Confidence working with a wide range of customers, including those who may need additional support
- Strong knowledge of building regulations, quality standards and fire safety requirements
- Multi-skilled across areas such as plastering, tiling, plumbing, carpentry, glazing, fencing or groundworks
- A full UK driving licence
What you can expect from us
- A supportive team that works together and backs each other
- Meaningful work that improves homes and communities
- A focus on doing things the right way — safely, professionally and with care
- Opportunities to develop your skills and broaden your experience
Please note: this role includes evenings, weekends, bank holidays, and participation in an out-of-hours rota.
Our rewards
We offer a strong and thoughtful total reward package, including:
- Competitive pay, externally benchmarked
- Flexible pension scheme with up to 7% employer contribution
- 24 days annual leave, plus an extra day at Christmas
- Option to buy or sell up to one week’s leave each year
- Enhanced sick pay, maternity and paternity pay
- Health cash plan and 24/7 Employee Assistance Programme
- Funded professional qualifications, membership fees and leadership development
- Wellbeing days, volunteering time and a wide range of colleague recognition schemes
How to apply
Interested in joining our team? We’d love to hear from you – just complete the application form and upload your CV.
If you are shortlisted, then you will be invited for a face-to-face interview at our head office in Rowley Regis and a practical skills-based assessment.
Closing date: 25th June 2026
We may close this advert early if we receive a high volume of applications.
If you have any questions or need adjustments to support your application, please contact our HR team at HR.BusinessSupport@bchg.co.uk — we’re here to help.
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